Support

We answer every message personally, usually within one business day.

Contact us

Email [email protected] — include the site domain and, if something looks wrong, a screenshot, and we’ll take it from there.

Common questions

• My stats aren’t showing. Confirm the tracking snippet is on your site and you’ve added the domain in your dashboard.
• Do you track individual visitors? No — visitor data is pseudonymised (no raw IP or user-agent stored). See our Privacy Policy.
• How do I manage billing? From your account settings.

Billing

Payments are processed by Stripe. For billing questions or refund requests, email us at the address above.